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How to Avoid These 9 Problems When Hiring a Janitorial Company- Part VII

How to Avoid These 9 Problems When Hiring a Janitorial Company- Part VII

We’re in the middle of examining the most common transition problems that arise when a customer hires a new janitorial service.  Below is a discussion of Problem No. 8.

Problem No. 8:   Locating light switches during the initial clean.  This problem usually plays out in one of these two ways:

  •  The cleaner spends a lot of time trying to figure out how to turn on the lights and eventually figures it out, but wastes A LOT of time  in the process.
  • The cleaner never figures out how to turn on the lights in a specific area and this makes cleaning the area difficult or impossible.

Here’s an amazing lighting story.  There is a church that Alliance cleans where the light switch for a large gymnasium is inside of a breaker box that is inside of a closet.  Talk about a potential time waster!

Solution:  Communicate.  This is the solution to many of the problems we’ve addressed so far!  When the janitorial service account manager and customer contact perform a walk-through together before the initial clean, they need to identify any light switches that are difficult to locate and pass this information along to the cleaning crew.

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